Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

For me to stay in my home while guests are there? Latest reply by Mar125

Hi hosts! I have an enquiry for a 28 night stay - he'd like to stay for 31, adding in 1 clean and 3 bedding changes during his stay. I'm looking at amending the prices in the Special offer box. But I'm not sure if the monthly discount come off AFTER the ... Latest reply by Paula

I’m trying to help a family find a home near Wild Adventures in Valdosta. Latest reply by Paula

Did anyone receive the message below from the Airbnb team and what did you do with it? We are contacting you after the President of the Republic vetoed the approval of the "Mais Habitação" proposal last August 21.The Portuguese Parliament has now to e... Latest reply by Paula

We are having issues with plumbing a day before guests arrive. The plumber has been working on it for two days now and has not guaranteed that it will be finished in time before the guests arrive. What can we do and what how can airbnb support us regardi... Latest reply by Paula

Hi My property is in west palm beach. We gorgeously decorated. Gorgeous pool. We have super host status. Our bookings have been at a radio silence for a bit. We had our first terrible guest who didn’t want to stay before he even got to the house bc he cla... Latest reply by Paula

Hey there. I have a few questions… I recently had a renter that was very loud and knocked on the neighbors doors. They had good reviews when they booked. How should I respond? I was going to reach out to them privately before I write a review. I’m concern... Latest reply by Iolanda54

Is anyone else having problems with redeeming $100 Air BNB gift cards? It is incredibly frustrating that they can't seem to fix their own platform to redeem their gift cards. It feels like a scam. Anyone else dealing with the same problem? Latest reply by Juanito11

guest not sure of check out date. how do you support a guest that is house hunting. As a host I do not want to block off date of a potential future booking. please advise. Latest reply by Patricia4201

So, in my house rules I specify that guests cannot bring other people, regardless of if they are their family or friends, into my house without permission. I host in my own home and this has happened occasionally, so I felt I needed to put my foot dow... Latest reply by Shirley26