Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello, I am looking for superhost to manager my property. https://www.redfin.com/OH/Mason/5590-Winding-Cape-Way-45040/home/100823431 Contact: Duy Nguyen Latest reply by Paula

Hi there, my name is Miguel and recently my wife my son and I lived a really awful experience that has us losing 2600 on a unit we never used and booked about 5 hours prior on the same day of arrival, I am kindly asking to please take a quick look at my c... Latest reply by Bhumika

We are new to Airbnb so we would like some feedback on how you determine whether to rent to someone or not. We have a guest that states that they are high school friends getting together(reunion) but I'm not so sure that is the case. Any feedback on your... Latest reply by Paula

Here is the issue: I received a Reservation Request but could not open it. i could not accept or decline or open a message from a guest. It said "something went wrong". when opened. as a result because I could not open it my ratings dropped from 100% and ... Latest reply by Paula

We've always required bookings from Saturday to Saturday but someone instant booked for 10 days until the following Wednesday! How do I fix it?Thank you! [Title updated by OCM to make it relevant to the post] Latest reply by Bhumika

Hi, i am new to airbnb and as our listing is a caravan on a holiday park, is there a way to add a park map showing the location of our caravan for guests after they have booked and it has been confirmed. I ask as i have had my first booking and had to ask... Latest reply by Mark4761

Has anyone ever had this happen to them? I have a digital key pad that I have codes changed after each guest. During memorial weekend I was out of town and had a guest that asked if they could leave belongings in before check in. I obliged. This was @12 p... Latest reply by Bhumika

Any refund available for accommodation when plane cancelled ?? Latest reply by Mike-And-Jane0

Hello, i need an advice with mine problem:So I am a host and guests who are staying at mine place now is blackmailing me with a bed review. They wanna leave because they didn't read description about mine property they were book by looking pictures. Now t... Latest reply by Pat271

i have booked my apartment last week but i havent received any information from host or airbnb / and i ve told prevision money will be refunded in 24 hoursbut it has been 5 days! **[Contact details removed - Community Center Guidelines] Latest reply by Bhumika