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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

A guest left me a bad review mentioning that we did not provide large blankets and it is false, it had the supports of the conversation where the guest mentioned that everything was fine and asked the airbnb team for help but they refused to withdraw the ... Latest reply by Rebecca70

How do I change a defunct credit card to a new one on existing reservations? Surely other people have the issuing company change their information, as fraud is so rampant. Latest reply by Joelle43

Hi Airbnb Community, I had a guest rent my home on Airbnb from June 3rd to June 7th, 2021. Unfortunately, when I got to my home on June 7th after the guest checked out, I found the place had been destroyed by the Airbnb Guest who had a massive party at my... Latest reply by Kevin2691

My phone number already in use by others, can you help me to verify my phone number? Latest reply by Bhumika

Booking Made for March 15-19th.Total payout would have been $5491.56.Guest Profile instant booked. Profile had 2 previous 5 star reviews. Communicated with guest throughout the reservation. No red flags. Guest left me a 5 star review and I did the same. ... Latest reply by Ruth1223

Beware of cancelation policy at ** I had a booking there but had to cancel due to husbands broken leg. No refunds after 48hours of booking. I cancelled a month and a half before my booking time. The host and I emailed and she stated in several conversatio... Latest reply by Mike-And-Jane0

Well, I had a trip in Blois at Helene's several weeks ago and I had quite an ordeal afterwards. When I checked-in, I could not find the hairdryer as listed, and the Internet doesn't work well. I reported to the host, she promised to give me one hairdryer ... Latest reply by Thị-Thu-Thủy0

I'm still shocked what happend to my apartment by one of my guests. I shame to mention for what they used my apartment. I feel not good because I think Airbnb let me down. No information what they did with this people and no reimbursement! Latest reply by Mike-And-Jane0

I’m very concerned to see this new update. Giving a guest 72 hours to report problems instead of 24 hours is going to make the free stay scammers ecstatic. 24 hours was plenty. Why should a guest get to complain about cleanliness after staying for over ... Latest reply by Charles224

I am trying to book a airbnb and its not going thur its telling me that i am not verified Latest reply by Joelle43