Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi @Bhumika and @Paula, I really need your support! Not only as a customer but as Canadian and Colombian Airbnb customer. I certify that I made an Airbnb reservation on November 30, 2023, ** at 8:54 pm, which I paid using my Apple Pay TD credit card ... Latest reply by Mike-And-Jane0

I can't login to my account. I'm using Windows 10. I get a "try again in 24 hours" message. What a poor service for my guest who has just booked! Latest reply by Susan5497

Hi I am looking for a co host for my property in Newport Beach. i have two units and three listings to be managed . Very reliable housekeeping team please let me know if interested thank you nazita **[E-mail address hidden- Community Center Guideline... Latest reply by Bhumika

Hi I have a client wanting to book for a month but just wants to put down a deposit. How can I do that thank you Latest reply by Bhumika

I'm not ready to depend on AI as part of the pre-booking / selling process. But post-booking is different. At our lodge we have been using various info resources for guests over the years. I believe AI represents the biggest opportunity to replace guidebo...

Airbnb is cancelling all my incoming and ongoing reservations without even noticing me simply because I didn’t follow their order to kick out a guest who was report by another guest. Even ugly they are, they refund the guests with different amount but put... Latest reply by Ava35

What do you do during the slow season to help get traction on your listings? We had a great and fully booked summer. As fall approached, it slowed down to a complete stop. I am offering promotions and we still are not receiving much bookings. Any advice y... Latest reply by Charles1709

There have been recorded cases of fraud by ** in Italy. This married couple, posing as wealthy people, used various services and did not pay for them. Currently, there are several cases known in which materials were transferred to the police for investiga...

I am excited to be a host for Air BNB but also rather nervous as I have yet to host my first guest.Looking forward to be part of this community. I hope to learn from others and also contribute based on my future experiences. Latest reply by Lorina14

I've been dealing with Airbnb customer service, and it's been a bit frustrating. It's always promises like "we'll get back to you" and escalations, but it feels like they don't talk to each other behind the scenes. So, they told me if Airbnb cancels a res... Latest reply by Aimee158