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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

I have been hosting for a few years nowmy beautiful space has really been enjoyed and appreciated by manythe most recent long term guest has the place looking like bachelor pad/ dorm room disgustingly filthy. I have gone in a few times and cleaned up. It ... Latest reply by Debra300

If they say their bringing pets or children under 12 and book or inquire about a listing that does not them they should be alerted and prevented from instant booking. Has anyone else had to deal with a lot more guests that are new to Airbnb and don't re... Latest reply by Huma0

Can any of you with experience in this area advise me? My property is listed pretty full six months out, but two things have changed. A dog fence I had posted in the pictures is not available for use though pets are welcome and we have a 2.5 bath and th... Latest reply by Pam1384

How can I get them not to send check in details? I have been a successful host since 2016, doing just fine with sending the instructions myself. When Airbnb sent them somehow, without my knowing, they sent the wrong lockbox number. The guests couldn'... Latest reply by Gillian166

I really don't want to have to put it in CAPITALS at the beginning of my listing, as that's not very welcoming, but I am starting to get frustrated that so many guests simply ignore my check in time (3pm). It is in my listing and house rules, which I ask ... Latest reply by Huma0

Just starting. Big house with 4 "suites" and shared ground floor (kitchen, family room, patio, etc.)I will be on-site in the basement. I will also need to clean up a bit every day on the ground floor. How much do the guests want to see or interact with ... Latest reply by Richard2524

Q: should I request the guest to provide an estimated check-in time when I send them checking in details? If so, how do you go about this? Q: If I don’t request the guest to provide an estimated check-in time, should I check in with the guest if it’s 5-6 ... Latest reply by Jennifer3217

I had quite a good impression at first but I'm wondering why I don't hear from him during his stay...not responding to me at all..and not showing up when I'm around in the evening...he came out of schedule on Friday instead of Sunday...I was not prepared ... Latest reply by Huma0

My guests notified me that there was a small leak from rain at my condo unit. I notified our HOA as they are responsible for roof, and my guest is trying to insist they do work over the weekend. This is my first hosted stay, and I guess I feel at a loss. ... Latest reply by Mike-And-Jane0

Hello! We have a place with a fenced yard, and only tile and hardwood floors. I thought it would be nice to make it "pet friendly". A guest came with a little white terrier. It took me about 8 hours of brushing, picking hair by hand to free the blankets... Latest reply by Mikki0