Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I made my reservation back in January but the checkin date is not util May 2, 2020. I understand that the COVID - 19 impacts both consumers and business but in my case proper planning is not paying off because I decided to book early. Im losing over $100... Latest reply by Yadira22

Hi all, I had a trip planned to New Orleans and requested a cancellation because of Covid. I had to request through the host bc Airbnb is only refunding through the 14th (which is nuts). Anyway he declined and I was a bit shocked. I'm a host and have let... Latest reply by Mark116

Our first guest checked out yesterday. Right now my wife and I are doing the cleaning. Our first walkthrough we noticed food debris everywhere. Even the bathroom. Fruit loops dried and stuck to the floors and kitchen surfaces. We found leaves and gra... Latest reply by Craig536

I am very surprised to see so many angry hosts who worry about the money more than about their health and life. Do you really want to host during a pandemic? You would risk your health for a few bucks? Are you so desperate? Money means nothing if you will... Latest reply by Sarah977

Bc of this corona virus I need to cancel this order but it cost too much help pl one time to cancel this reservation.there is extraordinary situation in my city Latest reply by Linda108

A previous guest who stayed at my place 2 years ago contacted me yesterday. He sent his phone number through the app and wanted me to call him so he could ask a few questions about AirB&B. I told him that it's against AirB&B policy to contact outside the ... Latest reply by Linda108

Like most of you, we have had cancellations when we were expecting a gangbusters spring season. All of my accounting projections have gone out the window. So with our downtime, we are tackling some improvement projects like painting and doing some early s... Latest reply by Huma0

I host the listing "Homes Pointe - Special Offer". This offer is special because the Customer agreed to pay for his real power usage after every week. I want to give the customer the opportunity to act responsibly to the environment and to safe money by u...

Thought I would post how I handled an unpleasant situation that just happened in case it helps other hosts handle something similar. A self-described student booked my place with three others for two nights, June 1-2. Today is May 30th, a night I blocked ... Latest reply by Russell49

If you are a host, what are some ways that you manage your cleaning service and laundry service expenses with the amount of income received from your cleaning fee? Does your cleaning fee adequately cover these costs or have you had to raise it over time?... Latest reply by Mike-And-Helen0