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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi! We have a had a kitchen sink leak and our guests have one more night left. Does anyone recommend what they do in this situation? Should we give any type of refund? Thanks! Latest reply by Emilie

I intermittently gets this message while trying to log on to Airbnb website. It happens to all IE, Firefox and Chrome. I already tried deleting my cache and cookies and updated the browsers to the latest version. Still intermittently having this issue. An... Latest reply by Emilie

Hi There, Does anyone know a better insurance for a license application for the city of Calgary? Latest reply by Emilie

I am under 25 and would like to book an entire home. If the host asks for ID before completing the reservation, will there be any legal issues? I am wondering if it is completely forbidden for someone under 25 to book an entire home or if the host complet... Latest reply by Emilie

HiMy society is asking for mandatory police verification, please suggest regards Latest reply by Emilie

Please can anyone help me. I am trying to restrict check in's to a Saturday during a set time. This is when I have a few weeks in summer holidays when we have a minimum of 7 night bookings. If I can do this I can maximise occupancy without annoying gaps ... Latest reply by Emilie

Max attempt try again 24 hours.unable to go pass phone verification. Extremely annoying. Use all family mobile phone. U.K. and Malaysia. Sucks. Latest reply by Emilie

We were scheduled to stay at this property period 2/1-3/1/25-The cancellation policy was no refund after Jan 1st. The wildfires broke out on January 7th and due to the fact we are both are elderly with heart problems we thought that our host may be rec... Latest reply by Kia272

Requesting a program is created by Airbnb which hosts can opt into for emergency stays. Same day bookings, especially after 4pm are generally not available depending on host settings. The ability to see potentially available units that may not be clean to... Latest reply by Alicia753

Just wanted to verify my spidey senses were accurate. I've had two booking requests that I feel were likely scams. Three things that was common in the requests were 1) a longer stay than normal renters. The first was for 3 weeks and the last one was fo... Latest reply by Joan2709