Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello everyone ! My name is Eliane, my husband and I have an airbnb in the Florida Keys, we are staying in the Birmigham area for awhile, would like to share that one guest stained my shower floor!   Latest reply by Eliane381

I am seeking legal advice . 1) I am a host and a client left a negative review whilst I disagree its the clients right to do so thats OK within the services offered !2) What I am disputing is within the review the clients reviews publicly my personal p... Latest reply by Claire1841

2024 AIRBNB Greece host requests passport # for transfer at Athens airport: is this normal please? I am reluctant. Latest reply by Αναστάσιος1

I had to cancel my booking due to a family member got admitted to a hospital less than 24 hrs before the travel commencement date. On discussing with the owner and airbnb support person, the conclusion was the rebook at the fall time. Now when I book for ... Latest reply by Mike-And-Jane0

Cohosting for Cyprus properties Latest reply by Rebecca

Hello I have been trying to book a home for the weekened of August 10th for the past few days and for some reason is keeps saying "something went wrong" every single time. I already tried with different locations but it still hasn't worked. Latest reply by Rebecca

Last Tuesday my account was suspended because a previous guest falsely accused me of having recording devices. (We don't nor ever had any in the building). As a result, I couldn't get any new bookings, make changes to pricing, make rooms available that... Latest reply by Marie8425

I just wanted to bring to your attention what has been occurring by some of your hosts over the past several weeks. There have been many cancellations in order to price gouge in the Miami area due to hosts now realizing Taylor Swift will be at the Hard R... Latest reply by Shelley159

I’ve just upgraded to professional hosting calendar so that I can set a minimum seven night stay with a Saturday check in/check out for the summer holidays 2025. In previous years I used the availability settings to do this but this is no longer an optio... Latest reply by Clive152

Hello, I host an airbnb in our carriage house in our backyard. We have had several requests recently for stays longer than a month and don't feel comfortable booking that without first talking to the guest and possibly taking a security deposit. Is it pos... Latest reply by Kia272