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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

I accepted a booking in August for next week and only now have I realised they are only prob 20. I does say on my listing the lead guest must be 25. Am I in my right to cancel or should I of asked before I booked. I’m new to this so learning all the time.... Latest reply by Helen3

Need to remove either a number from one account or an email from another Latest reply by Paula

I want to submit a complaint about a booking. The owner of the apartment has requested a deposit of 150 euros as a guarantee and not through your website. After I contacted the owner and told her that although I have been using your site for years, I don'... Latest reply by Kia272

I've been a host since July 2023, and in the last few months I've had a lot less bookings/even views. Few people contact me, the price, accommodation and location are correct. Why is it so? What else can i do My apartment is available on Airbnb. I have an... Latest reply by Breanna

I booked a non-cancellable airbnb listing to do an alpine crossing, I really wanted to do this crossing this year. Closer to the dates I find that the weather does not look good, and I inform the host immediately - he doesn't reply. I drop him a call, a t... Latest reply by Sharon1800

I have never booked thru airbnb so this is all new to me. I am looking at a hotel/resort which also has suites that can be purchased. The owners of these are renting them out at a large discount( with all fees) as compared to booking a similar room on the... Latest reply by Jeff2672

Hello , I have a guest that brought 2 dogs which I accepted with no charge and gust told me the dogs will be in the cage will he is at work but that is not happing the dogs left free around the house leaving hair on bed which is creating cleaning problem,... Latest reply by Helen3

Airbnb cancelled our holiday rental within 30 days of our trip. Coincidentally, the same thing happened to my sister two weeks prior to a trip she had planned. While Airbnb offered to help us find a similar vacation rental, I didn't feel comfortable makin... Latest reply by Mike-And-Jane0

Hey all,Having major problems trying to claim a refund back from a host for unstayed days at an apartment in Melbourne.My original booking was for the 16th-29th of October. Having arrived at the apartment on the 16th, I found that my bed had no bed clothe... Latest reply by Margarita561

Been a host for about 5 years (one property). Longest rental to date is about two weeks. 3 season vacation home in Michigan. New member requests to book an entire month. No previous rentals- no reviews. I understand that we shouldn't immediately decline... Latest reply by Lorina14