Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

How do I delete my past trip history Latest reply by Suzi212

Hi All! We have seen an increase in guests bringing additional pets not listed on the reservation when booking. We would like to confirm the number of pets (just like the number of guests) when we send a Welcome message after booking and the Scheduled Che... Latest reply by Michael7787

We recently stayed at a property in Rome on via Buonarroti which was stated to be “ 5 minutes by feet” from the Colosseum. We found this to be at least a 15-min walk. Then, while the property was said to be air conditioned, we were told to use not more t... Latest reply by Gwen386

Hi everyone! I know there is a discriminating Ban for Russian citizens, but I’m also Armenian citizen with Armenian passport id and phone number attached to my profile. I’m currently in US now. why am I getting problem with my booking? I’ve already used m... Latest reply by Helen427

Hello I hope someone can help me. I’m currently staying at the one of the apartments. I have arrived on Wednesday the property is fitted with dishwasher but no tablets were available and there’s also no rack to dry hand washed dishes. I have got some dish... Latest reply by Irina628

Hey there, me and my friends will be staying in Prague next week and today i got a message from our Airbnb host that states that we will need to pay 50 CZK (2 EURO) per person, per night. Anyone has any idea if that's a thing?Thanks (: Latest reply by Mike-And-Jane0

All: Our host cancelled our Thanksgiving week reservation because they said they are under contract to sell the home with a September close. The home is still on Airbnb's website as available to rent, and looking at the calendar, it is almost solidly book... Latest reply by Helen3

My bookings have dropped too much in these months, I don't know what is failing. I've tried everything but nothing works Latest reply by Till-and-Jutta0

I have been a host for 4 years now and in the early days AirBnB was responsive and would follow up on an issue. I recently had a guest that had a major party in my house. Police were called-people jumping the fence and running away.-15 cars parked on the... Latest reply by Nimco0

I am a Malaysia Airbnb Host has a dispute recently with a guest being alleged a cleanliness issue. On 2 Aug. The Airbnb ambassador contacted me and I denied the allegation within 2 hrs. Then they tried to contact me on 4 of Aug, I was on the full-day back... Latest reply by Stella158