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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Just wondering if anyone else is encountering this. I had a request from Igor, whose profile dates back to 2014, but has had no stays, and therefore no reviews. It says he is from Toronto (where my listing is located) but in his messages he is saying he h... Latest reply by Elisa

Hey guys, i am a new host in this space and i’ve been wondering if we can block guest into coming again to our space?Recently i have some problem with a guest harassing my cleaning staff and just now i heard the story directly (confirmed by another person... Latest reply by Helen3

I made a reservation with Airbnb several months ago and when my plans changed and was still within my refund period I went ahead and canceled my trip to recieve my refund. In the mean time I had closed my account at the bank I had during the original rese... Latest reply by Emilie

Guest has left curry stains on a valuable sofa. Airbnb wanted a Cleaning Assessment report - fine, but then the runaround started... asking for a Business Licence number (not used in UK), had to be submitted as a PDF, had to have a justification why the s... Latest reply by Mike-And-Jane0

Myself and my wife have been host on Airbnb for many years now, we have over 100 five star reviews, recently we had a guest that did not read the listing stating the accommodation had a double bed and two singles, enroute to our place after us sending ma... Latest reply by Austin264

I am trying to relist my accommodation on airbnb , a room in my house minimum of 2 nights, but i can't seem to put in a 2 night minimum as it comes up as 90 day minimum. I am near Byron Bay NSW Latest reply by Emilie

Hello All,I have not experience this scenario before and looking for some guidance from the community. After recent guest visit we observed that guest has left 3 holes in the bathtub. These are on the wall of the fiberglass bathtub as if they screw in so... Latest reply by Emilie

I still have not heard from anyone. I can't do future bookings. and have not been paid for past stays. I'm forwarding your inquiry to a member of our team who can better assist you. Is a message I receivedThis is the last message received.Hi David,Thanks ...

I recently had 6 fully armed SWAT team member surrounding my home trying to apprehend a guest with 32 warrants for his arrest from another state. Here's the loophole I feel airbnb need to close to protect hosts (and in my case - the other airbnb guests I... Latest reply by Deborah265

I am very disappointed in the number of convicted felons Airbnb has put in my home. On 2 different occasions these felons stole from me personal property and Airbnb did nothing to help me. Who else has this happen to let’s file a class action Latest reply by Deborah265