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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have a potential guest inquire about my listing. I believe they are traveling from Italy to the US for a few months. They asked if I could pre-approve the reservation to help them get their visa. They will not book yet until next week once they’ve enter... Latest reply by Elisa

Can Airbnb remove a review if a guest left me a 1-star rating? Here's what happened: I had a last-minute cancellation and lowered my price significantly to fill the dates. Unfortunately, I ended up with an entitled guest who made demands and complaints th... Latest reply by Kristina764

I am a host in Queens,NYC LETS CHAT EACH OTHER AND CREATE THE PATH TO HELP Latest reply by Alex

Hi, I have been sent a link of Airbnb but I'm not sure if it is legit. Can you help me with that? The link is: ** Thanks **[Identifiable listing removed in line with the Community Center Guidelines- Please note that is not allowed to post a listing lin... Latest reply by Elisa

Confetti is not just hard to clean, it is impossible. It clings to hard to see or reach spaces like the bottom of the couch (I am not going to turn it upside down every time I clean!) and later comes out flying when air conditioning or heat comes on. No m... Latest reply by Tricia5257

I tend to see the best in people and I think the same is true with other Airbnb hosts. I mean who else could open up their homes to total strangers? I currently have a first time guest who is very very nice! But so many problems. Some first time airbnb gu... Latest reply by Catherine3626

"Hello, I really like the decoration style of your house. I am planning to go on a business trip and want to rent it for a long time. Because it involves long-term rental, I want to discuss some property details with you. I hope you can send a text messag... Latest reply by Rebecca

We just had our first experience of guests who smoked in our Airstream when we have a clear no smoking policy (I have photos of the evidence). I have searched for any info on how to handle or charge for this but not finding anything and unfortunately we... Latest reply by Jim1464

Yes, i would like to complain about the customer service of Airbnb and I would like to delete my account . I cant work with people with so many mistakes and not taking care of usI have 38 reviews - generally positive , but the way you treat your partners ... Latest reply by Jim1464

I had a guest who made false and slanderous review. Through several conversations with Airbnb teams and supervisors, Airbnb knows that the statements are false; however, its supervisor says, "Since it doesnot violate Airbnb policies, we ca not remove...... Latest reply by Sara-And-Rob0