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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Dear,Can you help with a mistakebin the restitution system

Hi All, For various reasons beyond our control, we needed to move from short-term to long-term stays. Definitely missing those short-term days LOL We have had three guests in a row (young adults) who seem to spend all their free time in the separate downs... Latest reply by Helen3

1) In January 2019, a tropical Storm hit Thailand during our vacation. The government shut down boats and planes to leave the island we were staying on. As a result, we lost non-refundable bookings on hotels, trains and planes to go back home "You should ...

I am a brand new host. I've been at this about a month but I'm getting bookings and good reviews. On my way to superhost status I hope! After five perfect bookings, I got my first bad one. Guest lied about why she was coming and where she was from. She ha... Latest reply by Mariam160

I just noticed one thing today that Airbnb took $220 from my latest payout. It's for a "resolution refund" that appears in my resolution center. The specific reservation was made on 2/14 for a stay of 4/14 to 4/20 and the guest received some partial refun... Latest reply by Alameda0

I've gone on CDC and WHO websites but can't find a good answer. Looking for a good antibacterial cleaner we can use in our cottages once things pick up so guests feel comfortable. Also, the wood playscape. Latest reply by Sandra126

We just had a crazy guest threatening us. He made a reservation of like 20 nights starting 4/5 and we accepted it. After a few hours Airbnb cancelled the reservation and sent both of us an email explaining it. From the Airbnb message, they mentioned "Unfo... Latest reply by Sarah977

Hi all, I had booked a trip for July to attend a festival which unfortunatly got cancelled due to the Covid19 pandemic. As my trip was so far ahead it didn’t fall under the new policy for Covid19. Airbnb’s advice was to contact the host to see if they wou... Latest reply by Susan17

A few of us continue to host. I believe that we should host, but host responsibly. A few tips I'm using to keep my whole house rental busy. Most guests are local, since most travel is banned from other countries. • Make guests feel safer. Tell guests what... Latest reply by Juan63

Hi, does anyone know if you get another $100 credit if you make your second consecutive year as a superhost (ie 8 quarters), or is it just for the first year? Thanks! Latest reply by Huma0